Please note: if you phone me when I'm teaching, you will need to leave a voice message.
If I'm not accepting work for any reason, I will disable the order form. There's no need to contact me to ask if I'm available.
The telephone number and an email address are available on the terms of service page and the site home page, but I can't always answer the phone. Of course, if you leave a message, I will call back as soon as possible.
Please submit all materials for proofreading through the appropriate form, even if you have used my service before. The forms are designed to give me the needed information to serve you well, and when you check the box for "service agreement" we have a clear contract for service and you and I both know your deadline.
Use this form if you have a question that can't be answered in any other way and you don't have a document to submit immediately. I'm usually available 7 days a week for editing, unless I'm planning a vacation. I put notices of my vacation dates on the submission pages as early as possible. In the rare event that I can't do a job submitted to me, I will reply as soon as possible.
Use this form for any general enquiry.
If your deadline is less than 24 hours, but more than 20 hours, go ahead and choose 24 hour service, but let me know the exact time in the comments field.
If your deadline is less than 12 hours, then contact me to see if I can do it. I will send instructions. Depending on the timeframe, additional costs may be required.
For all other inquiries, please include information about type of document, length, and level of service so I can give you a firm answer.
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